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Use the links below to review documentation on how to use the Sole-O’s website.
How do I contact Sole-O’s?
How do I create an account?
How do I edit my account information?
What if I forget my password?
How do I track my order?
What if an item is missing from my order?
When will my order ship?
Pricing and Billing
What are my payment options?
What if I have questions on my charges?
When will my credit card be charged?
Will I be charged sales tax?
How do I report damaged or defective products?
How do I return product?
What if I refuse a package?
What is Sole-O’s return policy?
When will Sole-O’s credit me for returns?
Security and Privacy
What information does Sole-O’s collect from customers?
Does Sole-O’s ship to my country?
How much will shipping cost?
What are my delivery options?
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